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Get Help With LEO

Get help with LEO, including technical assistance for your online classroom experience.

Â鶹ÐÔ°®µçÓ° of Maryland Global Campus makes taking web-based classes easy, but you may want a little help from time to time. So we provide several resources for you to get the help, information and technical support you need to effectively use your online classroom.

Online Classroom Overview: For Undergraduate and Graduate Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for undergraduate and graduate courses with aÌý4-digit subject code.Ìý
(7:54 min)

Online Classroom Overview: For Cybersecurity Master's and MBA Courses

Whether you're taking classes for the first time or you need a refresher, watch this video tutorial to learn how to navigate your online classroom. This video is specifically for graduate courses with aÌý3-digit subject code.Ìý
(6:28 min)

I Need Help

It's always a good idea to start with your instructor or faculty assistant. They're most familiar with your specific course. They've been trained in LEO, and there's a good chance they already have resolved an issue similar to yours.

You can also tap into your peer network. LEO's discussion feature enables you to post questions and seek help; someone in your class may have the same question as you. And you can share what you learn.

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I'd Like Information About LEO

View theÌýLEO FAQsÌýto learn how to use the features in yourÌýonline classroom, or visit theÌýHelp CenterÌýto search and access all our frequently asked questions about learning online.

I Require Technical Assistance

Call our technical support team toll-free atÌý888-360-8682Ìýor visit theÌýHelp Center. Help is available 24 hours a day, seven days a week, 365 days a year. Our technical support team can assist you with any issues related to logging in to LEO, bug reporting, and troubleshooting.

TheÌýHelp CenterÌýalso houses a comprehensive knowledge base. You can find answers to many common questions, including information on how to reset your password and how to reply to comments in a discussion.

Contact Us

Our helpful admissions advisors can help you choose an academic program to fit your career goals, estimate your transfer credits, and develop a plan for your education costs that fits your budget. If you’re a current UMGC student, please visit the Help Center.

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